Frequently Asked Questions
CAN WE ACCESS THE GLAMPING VILLAGE DURING THE FESTIVAL?
Yes – but only if you have your glamping wristband, Between 3.00pm and 5.30pm. No pass outs after 6pm. No alcohol to be taken off the TUKI site.
No intoxicated people allowed on site – whether you have a wristband or not.
ARE DOGS ALLOWED?
Nope sorry
CAN I BRING GUESTS INTO THE VILLAGE?
Only Wristband holders are allowed access to the village unless permission has been granted by an Explore Life staff member.
CAN I COOK INSIDE THE TENT?
No absolutely not sorry. No hot food or drinks of any kind allowed in the tents. The Motor camp has designated cooking areas and bbq’s that you can use including utensils.
CAN I BRING FOOD INTO THE VILLAGE?
You may bring food and non-alcoholic drinks into the campsite.
CAN I BRING MY VEHICLE INTO THE CAMPSITE?
Only 1 vehicle per tent is allowed into the campsite
VALUABLES
We strongly suggest you leave valuables at home. Explore Life is not responsible for lost or stolen items. Do not leave valuable items in your tent.
ARE CAMPSITES POWERED?
No, the campsites will not be powered.
WHAT FACILITIES ARE AVAILABLE WITHIN THE MOTOR CAMP?
Communal Kitchen
Showers ($1 coins to operate.)
Toilets
Separate Shop (Open from 20th Dec to 8th Feb)
Playground
Boat Ramp
Petrol Station
Laundry ($3 tokens for Washers & Dryers)
Fire BBQ Area
Wi-Fi (250MB free of charge-ONE PER STAY)
Hot Tub ($65 for the evening)
Reception Hours: 9am – 12.30pm and 4pm – 7pm
WHAT FACILITIES ARE AVAILABLE WITHIN THE EXPLORE LIFE GLAMPING VILLAGE?
Communal lounge areas
Mobile phone charging station
Explore Life reception area
Tea/Coffee facilities
CAN I BRING MY OWN TENT AND PITCH IT IN THE GLAMPING VILLAGE?
No sorry, no private tents allowed in the village area.
WHAT IS THE CANCELLATION POLICY?
Please choose carefully. All ticket purchases are final. No refunds, cancellations or exchanges.
WHAT ARE THE TERMS AND CONDITIONS OF BOOKING?
Please follow this link for Terms and Conditions